10-Day refund policy

This is a highly individual and interactive coaching service, as such, we offer a refund for up to 10 days after the point of purchase allowing you to get acquainted with our systems, we believe that is a fair amount of time not to see results, but to make sure the way we work is for you.

Unfortunately, we cannot offer refunds beyond this point due to the considerable time investment necessary to create each custom workout program and provide the oversight necessary to establish momentum in the early stages of a new fitness initiative.

Therefore requests made after the 10-day refund period will not be accepted.

Beyond the 10-day acceptable period, you can pause your program and you will not lose weeks of your course of coaching, any future charges will also cease at this point until you reprise your account.

Please be aware that this is an interactive coaching service with a high level of availability to Scott, if you have a logistical change or are struggling with anything during your course of coaching send Scott a message on the fitness app and he will work with you to create either a new plan more suitable to your change in circumstance or help you re-establish your momentum.

If you are inside your 10-day refund period and wish to cancel your coaching program please email us at [email protected]

80% Guarantee on results

One aspect of what we might consider our mission here is to show our clients that a well-calibrated workout program doesn’t have to take over your life, nor does it have to be implemented perfectly, perfectionism is actually a big problem in fitness because it’s symptomatic of an all-or-nothing mindset.

So to back this concept up, we suggest that you take an 80/20 approach to fitness. To back this up, we thought we would back this up with an 80% guarantee on your results, or your money back.

Here are the details. The outcome we’re looking for is an improvement in body composition by the end of the program. This will be measured by a body fat percentage.

For the guarantee to apply this is what you need to do:

  • Maintain an 80% compliance rate across your workouts, nutrition goals (calorie intake) and habits set each week in the program as reflected by the stats that are part of your weekly check-in.
  • Provide a starting body fat percentage reading prior to the first day of your program. Provide a reading every two weeks and at the end of the program using the same testing method.

Therefore:

  • If any week in the program falls below 80% compliance in workouts, habits and nutrition logging the 80% guarantee would no longer apply. We are relying on your good faith tracking of the program throughout.
  • Of course, if we issue you a refund and have reason to believe that the program was not tracked accurately in good faith this will mean a permanent end to our relationship.

If your body fat percentage isn’t lower by the end of your program. We’ll give you your money back. We’ve chosen body fat percentage, instead of weight because it’s a far better marker of success, if you would like to learn more about our approach to fitness, we have several comprehensive fitness guides to help you get started.

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Let’s get rid of what’s bothering you the most about your body once and for all. Whatever it is, after 12+ years of bespoke fitness coaching I simply know what works. I promise.