Terms & Conditions

Company number: 10073449, registered in England and Wales, trading as Healthy Ambition and operating through www.scottlaidler.com

Website Terms and Terms of Business

These Website Terms and Terms of Business govern your use of our website, www.scottlaidler.com, (the “Website”) and your relationship with Health Forever Ltd (“we”, “us” or “Health Forever”). Please read these terms carefully as they affect your rights and liabilities under the law.

If you do not agree to these Terms of Use, please do not register as a member, use the website, or purchase any of our Products.

Please also see our Privacy and Data Protection Policy for information about how we collect and use your personal data.

Health Forever Limited (nor any of its employees, agents or representatives) is engaged in rendering medical advice, nor does it (or any of its employees, agents or representatives) hold itself out as qualified to do so.

We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program. In the interest of clarity, none of our exercise or meal plan suggestions is ever to be taken as prescriptive.

In the interest of clarity, this service is fundamentally consultative in nature. Our primary aim is to provide you with a fitness solution tailored to your individual challenges, goals, and circumstances. We will provide strategy, support, and problem-solving assistance with the understanding that your actual workouts will take place independently, without the presence of our team members.

Introduction

  • This Website primarily provides an online personal training consultancy service through which you can purchase fitness e-books, online video courses and tailored fitness and diet programs.
  • These terms will apply to all users (“you”) of the Website and all purchasers of Products.
  • By using the Website, or by purchasing any Products from us, you agree to be bound by these Terms of Use.
  • Please note that these Terms of Use may be amended from time to time. Notification of any changes will be made by us by posting new terms on the Website. In continuing to use the Website, you confirm that you accept the current Terms of Use in full at the time you use the Website. If you do not accept the amended Terms of Use then you must cancel your registration or subscription and the previous terms will continue to apply pending termination.

    Our Products

  • We will offer through the Website the following products (the “Products”)
  • e-books;
  • videos;
  • training guides;
  • online coaching;
  • meal plans;
  • individually tailored personal plans (each a “Personal Plan”).
  • Consultancy

    Fees

  • You can view and access the Website free of charge, however in order to purchase any of our products you must sign our terms of engagement.
  • The fees payable in respect of the products and services will be clearly displayed on the Website.

    How to contact us

  • We are Health Forever Ltd, a company registered in England and Wales. Our company registration number is 10073449

  •  You can contact us at any time at the following email address: [email protected]

  • When you engage with our website, we will ask that you provide certain personal information, including but not limited to your name, email address, postal address, and your payment details. Any personal information you provide to us with will be handled in accordance with our Privacy and Data Protection Policy.

  • If we have reason to believe that there is likely to be a breach of security or misuse of the Website through your account by means of the use of your password or otherwise, we may require you to change your password or we may suspend your account. Until we are satisfied that your account is secure, you may not be able to access the Website.

  • You agree that all personal information that you supply to us will be accurate, complete and kept up to date at all times. We may use the information provided to us to contact you.

    Products: Cancellation

  • You have the right to request a refund (without giving a reason) within 14 days of purchasing a self-led signature program, this will be offered without question. 

    However because of the personalised/individual nature of our consulting service, refunds on consulting sprints will not be offered once delivery of personalised services has commenced. This is due to the considerable amount of time invested in each and every training program and meal plan.
  • If you want to end an ongoing subscription with us, please let us know by doing one of the following:
  • Message your consultant on the training app, and they will process it for you within 24 hours Mon-Fri.
  • Email us at [email protected]. Please provide your name, home address, details of the order and, where available, your phone number and email address, telling us of the reason you wish to cancel, please refer to our refund policy for more details.

    Termination by Consultant:

In certain circumstances, Health Forever Ltd reserves the right to terminate a consulting engagement if, in our professional judgment, the working dynamic is no longer constructive, aligned with our methodology, or reasonably capable of delivering benefit to the client.

This may include, but is not limited to:

  • A single or repeated breach of communication boundaries or conduct.
  • Failure to follow the agreed programme structure, whether through persistent inactivity or by adopting approaches that, in our professional judgment, are not evidence-based or aligned with our methodology.
  • Persistent emotional or behavioural patterns that compromise the integrity or effectiveness of the consulting process.

  • In such cases, a pro-rata refund will be issued for any unused services or remaining session balance.

Right to Decline Engagement

Purchase of a programme or scheduling of a consultation call does not automatically establish a consulting or working relationship. Health Forever Ltd reserves the right, in our professional judgment, to decline or discontinue an engagement where we believe the programme is unlikely to be effective, appropriate, or aligned with our methodology.

In such cases, any fees already paid will be refunded in full, and no further obligations will arise between the parties.

Professional Relationship Closure

In order to maintain professional standards, Health Forever Ltd reserves the right not to re-engage with any client whose initial engagement has ended in refusal of service, non-engagement, or a refund request.

Where this applies, the consulting relationship will be considered formally and permanently concluded. This extends to any subsequent purchases made directly by the individual or indirectly on their behalf (for example, products bought in another name or as a gift). Such purchases will be automatically refunded to ensure clarity of separation and prevent future misunderstandings.

Licence

  • On your purchase of the relevant Product, we will grant to you, for your own personal use only, a limited, non-exclusive, non-transferable license to access our Website and (as the case may be):
  • access video on a streaming-only basis;
  • access and download e-books and documents;
  • access and download personalised fitness plans and meal plans;
  • You are not permitted to share any of the content licensed under these terms with any other individuals.
  • Except for the foregoing limited license, no right, title or interest shall be transferred to you.
  • Viruses, hacking and other offences
  • You agree not to upload any files or post, distribute, publish any files on the Website that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another’s computer.
  • You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your membership and right to use the Website will cease immediately.
  • We will not be liable for any loss or damage caused by viruses, a distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.

    Availability

  • Although we aim to offer you the best service possible, we make no promise that the Website or third-party applications will meet your requirements. We cannot guarantee that the Website or third-party applications will be wholly fault-free. If a fault occurs with the Website or any connecting technical infrastructure, you should report it to [email protected], and we will attempt to correct the fault as soon as we reasonably can.
  • Your access to the Website or our apps may be occasionally restricted or interrupted to allow for repairs, maintenance or the introduction of new facilities or services or because we are unable to offer the Website for reasons beyond our control (such as a denial of service attack). In this event, we will attempt to restore the service as soon as we reasonably can. Any such restrictions or interruptions shall not constitute a breach by us of these terms.

    Our Liability

  • Nothing in the agreement excludes our liability arising as a result of our negligence for:
  • Death or personal injury;
  • Fraud or fraudulent misrepresentation.
  • Subject to clause 10.1, our total aggregate liability arising in connection with our performance of this agreement shall be limited to the greater of (i) £250 or (ii) three times the price paid for the Products during the 12 months preceding the date on which the claim arose.
  • Health Forever Limited (nor any of its employees, agents or representatives), is engaged in rendering medical advice, nor does it (or any of its employees, agents or representatives) hold itself of out as qualified to do so.
  • We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program.
  • Any exercise program, even in healthy individuals, carries risk. You have a responsibility to exercise your own personal judgment, as well as any other considerations, before acting on any of the content provided by us.
  • Where we provide you with a Personal Plan, the information contained therein should not be regarded as or relied upon as being a comprehensive health or exercise program. Accordingly, any actions that you take in relation to a personal plan should not be pursued regardless of or to the exclusion of other information, opinions or judgments that are available to you.
  • Any Personal Plan will have been prepared on the basis of information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Personal Plan.
  • Before taking any action in relation to a Personal Plan, you must take into account any other factors apart from the Personal Plan of which you are or ought to be aware. As our suggestions are never to be taken as prescriptive, we suggest you seek professional medical advice before engaging in any of our exercise or meal suggestions.

For example, we always recommend that you seek professional medical advice before embarking on any exercise program. Your decisions to engage in any exercise program should take into account any medical or other professional advice that is available to you, as well as using your own personal judgment as to what activity is safe for you to engage in.

  • The information set out in any Personal Plan may relate to certain contexts and may not be suitable in other contexts. It is your responsibility to ensure that you do not use the information we provide in the wrong context.

For example, where a program was tailored for a woman who was not pregnant, this would not be appropriate for her to use after becoming pregnant.

  • You are responsible for informing us of any health issues and pre-existing medical conditions when you ask us to prepare a Personal Plan.
  • Any information that we provide that does not form part of a Personal Plan, whether obtained through our website, e-book, video course, social media (such as Facebook, Instagram or Twitter) or otherwise, is provided for the purposes of general information only.

Meal Plans and Nutritional Guidance

Any meal plans or nutritional guidance provided by Health Forever Ltd are designed for general wellness, fitness, and educational purposes only. They are not medical, diagnostic, or prescriptive, and should not be relied upon as a substitute for advice from a registered dietitian, nutritionist, or medical professional.

Our programs are prepared by a qualified Level 4 nutrition coach and are intended solely for individuals without known medical conditions requiring specialist dietary care. We do not provide dietetic services as regulated by the Health and Care Professions Council (HCPC).

Your Responsibilities

– Inform us of any health issues, medical conditions, allergies, or intolerances before using a meal plan.

– Where such conditions exist, seek advice from an appropriately qualified healthcare professional before following any nutrition-related recommendations.

Important Limitations

– Nutritional needs vary significantly between individuals, and our plans may not be suitable for everyone.

– We cannot guarantee that meal plans are free from allergens or suitable for specific intolerances, even where disclosed.

– We do not monitor your individual response to dietary changes.

– Meal plans are suggestions only and should be adapted with consideration of your personal circumstances.

Safety Notice

You should discontinue use of any meal plan and consult a healthcare professional immediately if you experience any adverse effects, unexpected symptoms, or if your health circumstances change.

By using our nutritional guidance, you acknowledge that you understand these limitations and accept responsibility for your own dietary choices and health monitoring.

Expected Results

  • While we believe that for most people, following our programs and methods will lead to demonstrable results, all exercise programs depend on the individual. Results will be affected by the effort and commitment of the individual; however, in some circumstances, even where an individual follows our program, they may not achieve the desired results. 

We, therefore, provide no warranties of any kind, express or implied, as to:

  • The effectiveness of any techniques, diets or programs that we deliver; or
  • The results that you may achieve as a result of following our programs.
  • All testimonials shown on our website or in our content are from real people who have followed the plans provided by us. For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve; rather, they are included as examples of the results that particular individuals have achieved.

    Data Protection Policy

  • We request that all personal information that you provide is accurate, current and complete.
  • Any information which is collected using the Website, including sensitive and personal information, will be held by us in accordance with our Privacy and Data Protection Policy. You are responsible for ensuring that the user has given the appropriate consents.
  • All notices sent to you will be sent to the email address provided with your registration details (as updated by you). By accepting these terms, you give your consent to receive communications from us by email, and you agree that all agreements, notices, disclosures, and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.

Client Content (e.g. before and after photographs, testimonials)

By providing Health Forever Ltd with content such as progress photographs or personal testimonials, you grant us permission to use this material for the purposes of service delivery, assessment, and with your express consent, marketing or educational purposes.

You retain the right to withdraw consent for future use at any time by contacting [email protected]. Withdrawal of consent will not affect any use that has already occurred prior to withdrawal.

Use of Anonymised Data

Health Forever Ltd may use anonymised or aggregated client data (e.g. activity patterns, progress metrics, anonymised feedback and communication) for the purposes of research, service improvement, and demonstrating program outcomes.

Anonymised data contains no personal identifiers and cannot reasonably be used to identify you. As such, its use does not fall under data protection law.

Copyright

The format and content of the Website is protected by United Kingdom and international copyright, and we reserve all rights in relation to our copyright, whether owned or licensed to us and all rights are reserved to any of our registered and unregistered trademarks (whether owned or licensed to us) which appear on the Website.

This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not systematically extract and/or re-utilise parts of the contents of the Website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website without our express written consent.

International Use

  • You shall comply with all foreign and local laws and regulations which apply to your use of our Website in whatever country you are physically located, including, without limitation, consumer law, export control laws and regulations.

    General

  • These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
  • If you breach these Terms of Use and we decide to take no action or neglect to do so, then we will still be entitled to take action and enforce our rights and remedies for any other breach.
  • We will not be responsible for any breach of these Terms of Use caused by circumstances beyond our reasonable control.
  • We may make changes to the format of the Website or our service offering at any time without notice.
  • Our services and programs are available only to individuals aged 18 and over. We do not accept clients under the age of 18 under any circumstances. By purchasing or enrolling, you confirm that you are at least 18 years of age.
  • Our programs and products are not designed for pregnant or postnatal individuals. We do not accept clients who are pregnant at the time of enrolment, or who become pregnant during an engagement. If you become pregnant while undertaking one of our programs, you must inform us immediately, at which point participation must cease. We will refund any unused portion of services on a pro-rata basis. We believe fitness under such circumstances should be monitored in person.

Age and medical clearance: Our programs are designed for adults aged 18–69 who are in good general health. Clients aged 70 or above, or those with significant pre-existing medical conditions, must provide written medical clearance before commencing. We reserve the right to decline or discontinue an engagement if we reasonably believe participation would not be safe or appropriate.

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